How Privacy Policy Applies To Wallet Use
Our Privacy Policy covers the account details you provide, the phone verification used before account access, and records created when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to identify the correct account, confirm payment status and respond
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when a receipt or wallet status needs checking. Device signals can help us recognise an unusual login, while browser storage can keep your selected session working. Access depends on local law, and we apply the policy to supported Indonesian access rather than treating every location alike.
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We do not ask you to send a wallet PIN in a support request. For a privacy question, contact us through the account support path and include only the details needed to locate your request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.